3.1. Scope of Refunds

This Refund Policy outlines the circumstances under which you may receive a refund for bookings made with Madalsa Homes. It applies to reservations made directly on our website or through authorized booking platforms.

3.2. Eligibility for Refund

• Cancellation Within Free Cancellation Window: If you cancel within the free cancellation period (as defined in the Cancellation Policy), you are eligible for a full refund.

• Partial Refunds: Depending on the timing of your cancellation, you may be eligible for a partial refund (e.g., 50%). Refer to our Cancellation Policy for exact timelines and fees.

3.3. Refund Process & Timeline

• Refund Initiation: Once a cancellation is confirmed and a refund is approved, we will initiate the refund process within X business days (e.g., 7–10).

• Payment Method: Refunds will be processed using the original payment method. If your payment method is no longer valid (e.g., expired credit card), please inform us, and we will arrange an alternative refund method.

• Bank Processing Time: The time it takes for the refunded amount to reflect in your account may vary depending on your bank or payment provider.

3.4. Non-Refundable Charges

• Service Fees: Certain booking fees, transaction fees, or taxes may be non-refundable.

• Damages or Incidentals: If there are charges related to damages or incidentals, these will be deducted from any eligible refund.

3.5. Exclusions

• Promotional Bookings: Bookings made under special promotions or non-refundable rates are generally not eligible for refunds.

• Force Majeure: In extraordinary circumstances, we may provide alternative options such as rescheduling instead of a direct refund.

3.6. Disputes

If you believe you have been incorrectly charged or are entitled to a refund beyond the stated policies, please contact us in writing with supporting documentation.

3.7. Contact Us

For refund-related inquiries, contact us at:
Email: info@madalsahomes.com
Phone: +91-9899024575