2.1. Standard Cancellation

• Free Cancellation Period: Guests may cancel free of charge up to X days (e.g., 14 days) before the check-in date.

• Partial Refund: Cancellations made between X and Y days (e.g., 7 days) before check-in will incur a partial fee (e.g., 50% of the total booking amount).

• No Refund: Cancellations made within Y days (e.g., 7 days) of check-in will result in no refund.

2.2. Non-Refundable Rates

Certain promotional or discounted rates may be labeled as Non-Refundable. If you choose such a rate, no refunds will be issued regardless of the cancellation date or circumstances.

2.3. No-Shows & Early Departures

• No-Shows: Failure to check in on the arrival date without prior notice will be treated as a no-show, and no refunds will be given.

• Early Departures: If you leave before your scheduled check-out date, the unused nights will not be refunded.

2.4. Special Circumstances

• Force Majeure: In cases of natural disasters, pandemics, or government-imposed travel restrictions, we may offer flexible cancellation options or vouchers for future stays at our discretion.

• Medical Emergencies: If a valid medical certificate is provided, we may offer a partial refund or rescheduling option based on availability.

2.5. Cancellation Procedure

To cancel a reservation, please contact us directly via phone or email with your booking details. We will process your request and send you a cancellation confirmation.

2.6. Contact Us

For any questions about our Cancellation Policy, please reach out at:
Email: info@madalsahomes.com
Phone: +91-9899024575